End-User Licence Agreement
Last updated: 7 August 2026
1. Agreement and trader identity
This End-User Licence Agreement ("Agreement") governs your use of the FuelHound mobile application (the "App") developed and published by Lunaire Labs Limited, a company registered in England and Wales (company no. 17137604) ("we", "us"). Lunaire Labs Limited is not VAT-registered. Registered office and other statutory details are publicly available on the Companies House register at Companies House. Contact: .
By downloading, installing or using the App you agree to this Agreement. If you do not agree, do not use the App.
The App is distributed, sold and refunded exclusively through the Google Play Store; Google handles the payment transaction under its own terms. Lunaire Labs Limited remains responsible to you as a trader in respect of the digital content supplied (see Section 7), and your statutory rights under the Consumer Rights Act 2015 are not affected. For terms relating to use of the fuelhound.lunairelabs.uk website, see our Terms.
2. Licence
Subject to this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on Android devices you own or control, for your personal, non-commercial use. After the free trial period, continued use of the App requires a one-time purchase (the FuelHound Lifetime unlock described in Section 7).
You must be at least 13 years old — or any higher minimum age that Google Play or applicable law sets for your territory — to use the App. If you are under 18 (or the age of majority where you live), you confirm that a parent or guardian has reviewed this Agreement and agrees to it on your behalf. By accepting this Agreement you confirm that you have the legal capacity to enter into it.
You may not: reverse engineer the App (except as expressly permitted by law, including ss.50B and 50BA of the Copyright, Designs and Patents Act 1988 for interoperability and error-correction purposes), remove or alter proprietary notices, use the App to violate any law, or use the App in a way that harms Lunaire Labs Limited or other users.
3. Fuel price data
FuelHound aggregates live fuel prices from official open-data schemes and direct retailer feeds (see the Privacy Policy for the full list). These feeds are run by third parties. We do not guarantee:
- That prices displayed in the App exactly match the price charged at the pump at any given moment.
- That every petrol station in a country is represented. Some operators do not participate in open-data schemes.
- That station locations are perfectly accurate. Locations shown for "price unknown" stations come from OpenStreetMap and may be slightly imprecise.
- That the underlying data feeds or third-party services will be available at all times.
- That any price shown is current. A retailer may change its price, run out of a particular fuel, or close at any time and without notice after the feed you are seeing was published.
You must not travel to a fuel station on the basis of a price reported in the App. Prices are not guaranteed, and the information the App displays must not be relied upon for any journey, detour, purchase, or other decision. Treat every price as an indication only, and always verify the price shown on the pump before dispensing fuel. FuelHound is an informational convenience tool; it is not an offer, a quotation, or a contract with the retailer, and no retailer is bound by anything the App displays.
To the fullest extent permitted by law, and subject to the carve-outs in Section 5, we accept no liability for any wasted or additional journey, or for fuel, time, or cost expended travelling to a station, where a price shown in the App turns out to be inaccurate, out of date, unavailable, or different from the price charged.
4. No warranty
Except for the statutory rights you have as a consumer under the Consumer Rights Act 2015 (Chapter 3, ss.33–47, which govern digital content and cannot be excluded or restricted), the App is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of non-infringement. You use the App at your own risk outside of those non-excludable statutory rights.
5. Limitation of liability
To the fullest extent permitted by law, Lunaire Labs Limited shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits, revenues, data, goodwill or other intangible losses, arising from or related to your use of the App — including but not limited to any difference between the price shown in the App and the price charged at a petrol station, and any wasted or additional journey, or fuel, time or cost expended, in travelling to a station in reliance on a price shown in the App.
Nothing in this Agreement limits any liability that cannot be limited under UK law, including (without limitation) liability for death or personal injury caused by negligence, liability for fraud or fraudulent misrepresentation, and any liability that cannot lawfully be excluded or restricted under the Consumer Rights Act 2015 — including your rights under s.46 of that Act where digital content we supply causes damage to your device or to other digital content belonging to you and we have failed to exercise reasonable care and skill.
App data. Your FuelHound preferences and saved places are stored locally on your device, and the App deliberately opts out of Android's automatic cloud backup and device-to-device transfer. Lunaire Labs holds no copy of them and cannot restore them; if your device is lost, damaged, or reset, or the App's storage is cleared, they are gone, and they will not transfer automatically to a new phone. (Your Lifetime unlock is separate — it is tied to your Google Play account and restores automatically; see the Privacy Policy.) Subject to the paragraph above and your statutory rights, we accept no liability for the loss of this data, and keeping any backups of your device generally remains your responsibility.
Subject to the same carve-outs, the exclusions in this Section 5 extend to damage to or corruption of your device, its operating system, or any other app, software, or digital content on it, and to the time, effort, or cost of recovering, restoring, or reinstalling any of them, for which your own system backups are your protection. You acknowledge and agree that the limitations in this Section 5 reflect a reasonable and fair allocation of risk between you and Lunaire Labs Limited for a low-cost consumer utility, and that we would not make the App available on these terms without them.
6. Third-party services
The App uses MapLibre Native and OpenFreeMap tiles for map rendering, the Photon geocoding service (komoot GmbH) for place-name search, OpenStreetMap's Overpass API for the locations of stations that do not appear in a national price feed, and Google Play Billing for the optional one-time unlock purchase. When you tap "Directions" the App hands off to whichever navigation app you have installed (such as Google Maps or Waze). All of these services are operated by third parties under their own terms and privacy policies. Lunaire Labs Limited is not responsible for third-party services, and a change to or withdrawal of any of them may limit App functionality.
7. Purchases, refunds and cancellation
FuelHound offers a one-time in-app purchase ("FuelHound Lifetime") that unlocks continued use of the App after the free trial. The purchase is processed and billed by Google Play under its own terms of sale; Lunaire Labs Limited never receives your payment details.
Refunds. Refunds are administered through Google Play under Google's refund policy — if you are entitled to a refund, request it from Google via your Google Play account. In addition, because Lunaire Labs Limited remains responsible to you as a trader in respect of the digital content under the Consumer Rights Act 2015, you can also ask us directly about statutory remedies under ss.42–44 CRA 2015 (repair, replacement, price reduction or refund) if the unlocked App is faulty or does not conform. Contact .
14-day cancellation right — not available in practice on Google Play. In practice, purchases of digital content on Google Play come with no 14-day cooling-off refund. The law (the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the equivalent rules in the EEA) creates a 14-day right to cancel a distance purchase of digital content — but under the Google Play Terms of Service, with Google Commerce Limited as the contracting seller, you agree at the moment of purchase that the content is made available to you immediately and that you consequently waive that statutory right of withdrawal. That waiver happens in Google's purchase process, not in this Agreement: this Agreement does not ask you to waive, and cannot take away, any cancellation or refund right you have in respect of your purchase. Refunds remain available under Google Play's own refund policies (request them through your Google Play account), and nothing in this paragraph limits the statutory remedies under ss.42–44 CRA 2015 described above, or any other statutory right that cannot lawfully be excluded or restricted.
Nothing in this Section 7 limits any statutory consumer right you have that cannot be excluded or restricted.
8. Attribution
Station location data for unpriced stations is © OpenStreetMap contributors, made available under the Open Database Licence (ODbL).
Map tiles are provided by OpenFreeMap (© OpenFreeMap). Fuel price data is provided by the respective national open-data schemes listed in the Privacy Policy.
9. Changes to the App and this Agreement
We may update the App, add or remove features, or change this Agreement from time to time. For changes that materially reduce your rights or the App's features, we will give reasonable advance notice via a Google Play release note or an in-app notice. The "Last updated" date at the top of this page will reflect any changes. Your continued use of the App after a material change constitutes acceptance of the revised Agreement; if you do not accept them, your remedy is to stop using and uninstall the App.
10. Termination
You may stop using the App and uninstall it at any time. We may suspend or discontinue the App (in whole or in part) at any time without notice, provided that doing so shall not affect any Consumer Rights Act remedy available to you if the digital content was faulty or did not conform at the time of supply.
11. General provisions
This Agreement and the Privacy Policy constitute the entire agreement between you and Lunaire Labs Limited in respect of the App and supersede all prior understandings. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable or, failing that, severed; the remaining provisions continue in full force. A failure to exercise or enforce any right is not a waiver of it. You may not assign your rights or obligations under this Agreement without our prior written consent; we may assign this Agreement but will remain liable for our obligations under it. We are not liable for any failure or delay caused by events beyond our reasonable control (including failure of third-party data feeds, infrastructure, or internet services). The Contracts (Rights of Third Parties) Act 1999 does not apply to this Agreement. You agree to comply with all applicable export-control and sanctions laws in your use of the App. Sections 3, 4, 5, 6, 8, 11 and 12 survive termination.
12. Governing law
This Agreement is governed by the laws of England and Wales. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in another part of the UK, the EEA or Switzerland, you may also have the right to bring proceedings in the courts of your country of habitual residence under applicable consumer-protection law; nothing in this Section 12 limits that right.
13. Complaints and ADR
If something has gone wrong, please email us first at and we will do our best to resolve it. You may also contact Trading Standards via Citizens Advice (citizensadvice.org.uk) for consumer advice.
14. Contact
Questions about this Agreement? Email .